Your WhatsApp inbox, operated.
GetClaw puts a managed assistant inside the WhatsApp channel your customers already use, then gives it rules, memory, media handling, and owner-safe controls for the daily work that slows you down.
GETCLAW / WHATSAPP
Reply policy
QR pair flow
AUTO REPLY
Hermes replies automatically.
FORWARDING SCOPE
INSTRUCTION
Answer only when someone is booking, checking an order, or asking a support question. Otherwise stay silent.
WhatsApp booking thread
ASSISTANT TYPING
Hi, can I book a table for 4 tonight around 8?
10:14
I can help. Indoor or terrace seating, and should I use the name on this WhatsApp chat?
10:15
Terrace please. Name is Lina.
10:16
Captured for approval: Lina, 4 people, terrace, tonight at 8. I will send the confirmation once approved.
10:16
01
Faster first reply
The assistant handles repeat questions and intake before the owner opens the chat.
02
Cleaner handoff
Every booking, order, or support issue arrives with the missing details already requested.
03
Less inbox drag
Messages that do not match your policy produce no reply, so busy chats stay quiet.
The problem
WhatsApp is where the business happens. It is also where work disappears.
The pain is not messaging. It is unmanaged operations hiding inside messaging: bookings, support, orders, follow-ups, media, and context all competing for the owner's attention.
Missed revenue
Booking and lead messages arrive while the owner is serving customers, driving, or sleeping.
Repeated replies
Hours, prices, availability, order status, and prep instructions are typed again and again.
Messy context
Voice notes, photos, PDFs, and half-finished requests stay buried in long WhatsApp threads.
No clean control
A generic bot either replies too much or needs a heavy Business API setup.
How it works
A front desk workflow, not a chatbot gimmick.
The assistant is useful because it follows an operating policy: where it can listen, when it can answer, what details it must collect, and when to escalate.
Pair
01Scan the QR code
Connect WhatsApp from the GetClaw assistant page using the same linked-device flow people already know.
Scope
02Pick where it can answer
Use self-chat, selected contacts, or all DMs and groups when you want a broader front desk.
Policy
03Write reply instructions
Tell Hermes when to answer, when to ask for missing details, and when to stay silent.
Operate
04Let it handle the routine
Bookings, support, orders, media, and follow-ups move through WhatsApp with owner control intact.
Use cases
Four workflows that make WhatsApp businesses faster.
Owners can follow the page quickly because each workflow maps to a real daily job: take bookings, answer support, manage orders, and qualify leads.
Best first automation
Start with one repetitive conversation type. Add broader scopes after the assistant proves the policy.
DATE / TIME / SERVICE
Bookings
Turn a vague message into a complete appointment request before the owner approves.
Ask for date, time, party size, service, location, and name.
Reply with the exact missing detail instead of a long form.
Prepare a confirmation message for owner approval.
FAQ / TRIAGE / ESCALATE
Support
Handle common questions while separating angry, complex, or sensitive cases.
Answer opening hours, prices, refund rules, and prep instructions.
Ask for screenshots, order numbers, photos, or voice-note context.
Escalate payment, legal, VIP, or reputation-risk conversations.
INTAKE / STATUS / UPDATE
Orders
Collect order details and draft status replies without making customers leave WhatsApp.
Collect delivery address, item choices, and special requests.
Summarize incomplete orders for the team.
Draft pickup, dispatch, delay, and delivery updates.
QUALIFY / REMIND / FOLLOW UP
Leads
Convert inbound questions into a structured list of high-intent follow-ups.
Capture need, urgency, budget, and preferred callback time.
Answer basic objections using your rules.
Prepare a daily list of hot leads and missed follow-ups.
What owners see
A control room for the WhatsApp day.
The assistant does not need to pretend it owns the business. It gathers context, drafts replies, handles routine work, and gives the owner a cleaner operating picture.
OWNER BRIEF / 18:00
Controls that keep the assistant useful
NOISY BOT BEHAVIOR REMOVED
Forwarding scope
Self only / Allowlist / All DMs + groups
Auto-reply policy
Plain-language instructions
Non-matching messages
No WhatsApp reply
Media input
Photos / voice notes / documents
Exit control
Disconnect from dashboard
Customers stay in WhatsApp
No app download, portal login, or new support channel. The business improves behind the same familiar chat surface.
Media becomes work input
Photos, documents, and voice notes can become context for replies, summaries, owner approvals, and next steps.
Owners keep judgment
Sensitive messages, exceptions, and approvals can remain owner-led while the assistant clears the repeat work.
Next step
Start with the WhatsApp work you repeat every day.
Pair WhatsApp, define one reply policy, and let a GetClaw assistant handle the first operational workflow before expanding to the rest of the business.