Platform
24/7 live operators.
Humans watch your instances around the clock. Live today.
Always watching
Humans on the watch 24/7. Already live.
Triage first
Real signal confirmed, noise ignored. Platform-wide issues escalated to engineering.
Safe remediation
Restart, model pin override, skill disable, rate limit tighten. Documented on your log.
Page you when needed
When the call requires your judgment about the agent's behavior, your on-call gets paged.
Anomaly watchlist
Latency, error spikes, tool loops, routing failures, memory signals, cost anomalies.
Plan-tiered SLAs
Critical anomalies paged around the clock on every plan. Dedicated coverage on Custom Claw.
FAQ
Is this live today or on the roadmap?
Live today.
What does an operator actually do?
Triage the signal, remediate safely if the cause is clear, escalate to engineering if platform-wide, page your on-call if the call needs your judgment.
What's the response window?
Triage during business hours on all plans; critical anomalies paged around the clock. Custom Claw gets dedicated coverage with named operators.
Do operators read conversations?
Only during an active incident, and every access is audited. You can opt out from the dashboard.
Related: pen testing · secure execution · cloud compute
Ready to launch a managed instance?
Production OpenClaw or Hermes, live in under 5 minutes. Pricing starts at $20/month.